Customer story
Cafe Vera
Edinburgh · run by Serdar
Location
Edinburgh, Scotland
Sites
1 cafe
Using ProCafe
Since 2026
Before ProCafe
Paper records
Before: heavy paper, every day
Like most cafes, Cafe Vera ran its food-safety records on paper — daily checklists, fridge and freezer temperatures, all written up by hand. It worked, but it was heavy and time-consuming: sheets to fill in, folders to keep organised, and no easy way to see what had been missed on a busy shift.
The switch
Cafe Vera moved its daily operation onto ProCafe. The morning checks now sit on the team's phones, temperatures are logged in seconds against safe ranges, and shift handovers carry over instead of getting lost. Within the first month, the owner's verdict was simple: much easier than paper.
Then the EHO turned up
The real test of any record-keeping system is an unannounced Environmental Health visit. When the EHO visited Cafe Vera, the records were ready in minutes — a clean, time-stamped history instead of a folder to dig through — and the visit was passed.
ProCafe is the first thing that actually stuck with my team. Daily checks are right there on their phones every morning, temperatures take seconds, and nothing gets lost between shifts. When the EHO turned up, I had a clean, time-stamped record ready in minutes — not a folder to dig through.
Run your cafe the same way
Daily checks, food-safety records, handovers, stock requests, documents and rotas — across one site or many. 14-day free trial, no card required.
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