Team & Operations

Stock requests

Running low gets flagged from the floor in seconds, and the manager sees it straight away — part of ProCafe's operations software for cafes, delis and bakeries.

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Stock requests2 open

Oat milk

Raised by Jon

Requested

Espresso beans 6kg

Raised by Mara

Ordered

Blue roll

Raised by Priya

Fulfilled

Manager note: Beans arriving Thursday with the Fresh Direct order.

In the product

What it does

Raise it from the floor: Staff flag a shortage in the ProCafe app for iPhone and Android the moment they spot it, even while offline.
Manager triage: Managers see every open request and action it — ordered, fulfilled or declined, with a note the team can see.
Status everyone can see: No more asking 'did anyone order the oat milk?' — the request and its state are visible to the team.
Survives the shift change: Requests don't live on a sticky note that leaves with the shift — they stay open until they're closed.
Counted inventory and stocktakes — Pro & Operations: Pro and Operations add counted inventory; standalone stock requests stay in Core. Keep per-location balances, record stock movements and review variances before committing a stocktake. Permanent movements and CSV exports preserve history. Supplier packs, reviewed orders and receipts are available in Purchasing; invoice details are entered and reviewed manually. Stock deductions from POS payments remain separate from this workflow.
Food waste log: Log what was thrown away, why and roughly how much from the phone in ten seconds, with or without signal. The week's total by reason and by item, with an estimated cost, shows where money goes; the Monday review and the dashboard carry it.
Recipe, yield and gross-profit costing — Pro & Operations: Review NET ingredient costs, explicit unit conversions, batch yields, portions and fixed subrecipes. Publish immutable cost versions, preview supplier-cost changes and calculate sales-weighted GP. Missing costs remain unknown; no tax treatment or actual stock valuation is inferred.
Reviewed ingredient use, waste links and stock variance — Pro & Operations: Preview manual recipe portions, confirm rounding and current balances, then explicitly post stock usage. Link waste once and compare two completed stocktakes using permanent ledger history. Operations can review mapped POS sale quantities before posting. Refunds never automatically restock ingredients; missing evidence stays unknown.
Controlled stock transfers between locations — Pro & Operations: Prepare explicit item and unit mappings for both locations. Dispatch from the source and record partial or full receipts at the destination with permanent linked stock movements. Each location sees only its permitted transfer facts, without the other location’s private balances or costs.
Read-only Square product sales and recipe mappings — Operations: An owner explicitly connects Square with product-order read permission and maps its location. Import available product quantities, modifiers and itemized returns, then pin prospective recipe mappings. Net sales exclude known tax and allocated service charges. Incomplete or late source evidence is labelled; an import never deducts stock.
Owner-only multi-site financial scorecard — Operations: Connect imported net product sales, pinned recipe costs and current approved labour in an explainable scorecard. Keep currencies separate, weight group margins by sales and retain unknown values. Contribution excludes employer on-costs, overheads and actual stock valuation; it is not an accounting profit or statutory payroll calculation.