For Australian cafes, delis & bakeries
Your whole cafe.
One clear picture.
Know what is done, what needs attention and who is on shift. Bring food-safety records, deliveries, rosters and handovers together — from your first location to your next.
- 14-day free trial
- No card required
- Cancel anytime
A$39/mo · 1 location incl.·+A$19/mo per extra
Today
Riverside Cafe · Friday, 23 May
Checks today
8 / 11
Records health
Good
This week
Open exceptions
1
Needs action
Incidents
0
All clear
Today's work
View allOpen exceptions
Needs a corrective action
Display fridge above safe limit · 7.1°C
Sites today
Illustrative workspace · Australian temperature limits and local site times
Built for the daily shift
Checks, rosters, handovers and records
Australian defaults
°C controls, local timezones and AUD
Keep working offline
Mobile checks sync when you reconnect
Evidence you can use
Recorded readings, actions and exports
Explore the records
A clearer day, down to the detail.
Choose a workflow, then open a sample record. See how checks, people and follow-up fit together.
See the check. Follow the action.
Give the team a clear list for the shift. Keep the reading, who recorded it, and what happened next together — ready for your own review or an inspection.
Display fridge · record detail
- Recorded by
- Alex · opening shift
- Reading
- 7.4 °C
- Equipment limit
- 5 °C maximum
- Action
- Isolate affected food; assess its time out of temperature control before deciding what to do.
A failed reading stays in the history alongside the response. An equipment recheck alone does not establish that the food is safe.
Nº 06 · Built for the floor
The cafe does not stop when the Wi-Fi does.
The iPhone and Android apps keep your team logging checks and temperatures in the cold room, the cellar and the dead spot by the walk-in. Work saves on the device and syncs when the connection returns.
Riverside Cafe
Daily checks · Morning
Temperature check
Walk-in fridge
Safe limit ≤ 5°C
3.1°C
Earlier today
Riverside Cafe
Daily checks · Morning
Temperature check
Walk-in fridge
Safe limit ≤ 5°C
3.1°C
Earlier today
Riverside Cafe
Daily checks · Morning
Temperature check
Walk-in fridge
Safe limit ≤ 5°C
3.1°C
Earlier today
Mobile apps
Available now on iPhone and Android.
Download ProCafe on the App Store or Google Play for offline checks, temperatures and handovers on iPhone and Android.
New business? Create your account on this website first, verify your email, then sign in to the app. Team members use their manager's invitation.
Start free
Australian food safety
Know the requirements.
Keep the evidence close.
National food-safety rules, local registration, and records that show what your team actually did. Start with the essentials, then check the requirements for your business.
- Cold holding
- ≤ 5 °C
- Potentially hazardous food
- Hot holding
- ≥ 60 °C
- Potentially hazardous food
- Two-stage cooling
- 2 + 4 hrs
- 60 → 21 °C, then 21 → 5 °C
- Minimum record retention
- 3 months
- Records required by the 3.2.2A evidence tool
Standard controls; a safe alternative must be substantiated. Cooling is separate from the cumulative 2-hour/4-hour rule for food out of refrigeration. Understand the time and temperature rules.
How ProCafe supports Standard 3.2.2A
Category one businesses need all three tools below. Category two needs a food safety supervisor and trained food handlers. Your activities determine the category.
- 01
Food safety supervisor
Keep certificates and renewal reminders organised. The supervisor needs recognised certification and must be reasonably available; ProCafe does not issue FSS qualifications.
See the supporting features - 02
Food-handler skills
Keep training documents and staff acknowledgements together. People need the required training or skills before handling high-risk food; signing a document does not establish competency.
See the supporting features - 03
Evidence of critical controls
Record receiving, storage, cooking, cooling, display, transport, and cleaning and sanitising checks. Include the time, food or activity, result and follow-up. Configure your checks to match your processes.
See the supporting features
Your state. Your next step.
Find the right registration authority and local guidance for all eight states and territories. Your regulator confirms your classification and any food safety program requirements.
Nº 08 · Security & accountability
Your records, protected and yours.
Nº 09 · Pricing
Simple pricing. Free to start.
Built for growing food businesses, without enterprise contracts. Every Core feature and every team member included — A$39/month covers your first location; add more for A$19 each. 14-day free trial, no card required.
Base plan
+ A$19/month per extra location
Start free14-day free trial, no card required · No long-term contract
Every Core feature included
- ✓Unlimited team members
- ✓Daily checks
- ✓Temperature records
- ✓Sensor monitoring (open API)
- ✓Allergen reference matrix (UK categories)
- ✓Incidents & corrective actions
- ✓Deliveries & traceability
- ✓Photo evidence
- ✓Stock requests
- ✓Rosters & handover
- ✓Documents & sign-off
- ✓Inspection pack & exports
- ✓Offline capture on iPhone & Android
TotalA$39/mo
Procedures built, versioned and signed off — and kitchen labels printed with owner-confirmed shelf lives. The Pro layer on top of Core.
+ A$40/month per extra location
Everything in Core, plus:
- +Procedure Builder
- +Published procedure versions
- +Owner-reviewed task suggestions
- +Staff sign-off on procedures
- +Staff read-only access
- +Downloadable inspection-pack PDFs
- +Kitchen labels — day dots & prep labels
- +A4 sheet + thermal label PDFs
Nº 10 · FAQ
Questions, answered.
- 01Does it work offline?
- Yes. The iPhone and Android apps are available now and built offline-first: checks and temperatures save on the device and sync when the connection returns. In the browser, ProCafe needs a connection.
- 02Do I need to buy sensors or special hardware?
- No. ProCafe works with manual checks. For automatic monitoring, preview connections cover Monnit ALTA, Dragino LHT65N and selected Milesight models, using a compatible gateway and cloud setup. Physical-device verification is still pending; confirm your model and first live reading. Other systems require a compatible API integration.
- 03Does it handle more than one site?
- Yes — manage and monitor every location from one account, and see each site's health at a glance.
- 04Does ProCafe support country-specific records?
- Yes. Australian sites have °C temperature defaults, local timezones and country-specific prompts. Build records around your receiving, storage, cooking, cooling, display, transport and cleaning activities. Standard 3.2.2A category one businesses need evidence of prescribed controls; the food safety supervisor, staff competency and any local program requirements remain your responsibility.
- 05Can I move over from paper records?
- Yes. Set up your checks and schedules once, and your team works from them every day after.
- 06Can I export records for an inspection?
- Yes — a complete, time-stamped record as PDF, CSV or XLSX, whenever you need it.
- 07What happens if I cancel?
- Cancel anytime — there's no long contract or lock-in, and you can export your records before you go.
- 08Are Australian allergen declarations fully covered?
- Pro kitchen labels offer an Australian product allergen list, including individual cereals and tree nuts. They are internal kitchen labels. The separate menu allergen matrix currently uses UK categories and is not a complete Australian declaration tool. Check supplier information and the current FSANZ requirements before giving allergen information to customers.
- 09Is Pro included in the free trial?
- The 14-day, no-card trial covers Core. Pro adds Procedure Builder and kitchen labels at the separate Pro price shown above. Set the first site's country to Australia for AUD billing.
- 10Does rostering include payroll or award calculations?
- ProCafe helps you plan shifts, manage time off and share handovers. Payroll, Australian award interpretation, penalty rates and superannuation calculations are handled separately.
A better-run cafe starts with a clearer day.
14-day free trial · no card required · then A$39/month + A$19 per extra location