Traceability & Recall
Supplier and delivery records in Australia
Connect each delivery to its supplier and lot evidence. For prescribed receiving activities, keep the observation that supports the decision to accept the food.
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Every delivery checked in builds the trail from the back door.
Putting this into practice in Australia
Organise evidence around the activities in your Australian food business. Standard 3.2.2A's evidence tool applies to category one businesses; the relevant work includes receiving, storing, processing, displaying and transporting food, plus cleaning and sanitising. Match the records to your business category and state or territory requirements.
FSANZ: evidence tool and prescribed activities- Include dispatch and transport evidence for catering or food moved between premises. Identify the batch and destination rather than relying on a general daily tick.
- If a supplier raises a recall, use the recorded lot references to identify stock and prepared food. Keep the quantities isolated, returned or disposed of with the response record.
What it does
- Supplier list
- Keep the suppliers you buy from in one place, so every delivery is logged against the right one.
- Check deliveries in
- Record what arrived and flag anything that isn't right — accept or reject it on the spot, from the phone at the back door before the driver leaves.
- Temperature on arrival
- Record the arrival temperature. Australian chilled deliveries above 5°C are flagged, including entries captured offline in the iPhone or Android app and synced later. Assess the condition and any substantiated safe alternative, then record the acceptance or rejection decision.
- A trail from goods-in
- Each delivery is time-stamped against its supplier, the first link in your traceability.
- Ready when it matters
- Because deliveries are recorded, you can trace back to a supplier when you need to.
- Supplier ordering — Pro and Operations
- Link supplier packs to inventory items, group reviewed orders by supplier and record partial or full receipts. Upload invoice photos or PDFs, enter their details manually and review the entries. Record each receipt once and retain the order and receiving history.
- Supplier invoice reconciliation and credits — Pro & Operations
- Compare manually reviewed invoice details with purchase orders and selected deliveries. Review quantity and price differences, record decisions and track partial supplier credits. Export an order CSV for manual handoff; approval never sends an order or makes a payment.
How it works
Add your suppliers
Set up the suppliers you buy from.
Log deliveries on arrival
Record goods-in and accept or reject on the spot.
Trace when needed
Follow a delivery back to its supplier straight from the record.
A traceable goods-in record
Deliveries are time-stamped against the supplier, so your traceability starts the moment stock arrives — filter and export when you need it.
- Time-stamped deliveries per supplier, logged on the phone
- Arrival temperature recorded for your review
- Accept / reject recorded, with the reason
- Export for your files or an inspection
Related features
One place to run food safety and operations.
14-day free trial · no card required · then A$39/month + A$19 per extra location