Traceability & Recall
Food recall records in Australia
Start with the affected activity: receiving, storage, preparation, display or transport. Record the food and time involved so the response can use the relevant history.
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From the delivery to the dish it went into — in one search.
Putting this into practice in Australia
Organise evidence around the activities in your Australian food business. Standard 3.2.2A's evidence tool applies to category one businesses; the relevant work includes receiving, storing, processing, displaying and transporting food, plus cleaning and sanitising. Match the records to your business category and state or territory requirements.
FSANZ: evidence tool and prescribed activities- Document why a delivery was refused or food was removed from use, and who reviewed the next step. Rechecking the equipment alone does not settle the disposition of affected food.
- Keep the original evidence and corrective action available for the authorised officer. Apply your state's notification arrangements where required rather than assuming a record in the app notifies the regulator.
What it does
- Search fast
- Search by supplier, batch or date range to surface the records that match.
- See what's affected
- Get the deliveries, batches and items linked to your search in one place.
- Act with a record
- Work from the results and keep a record of what you checked and pulled.
- You stay in control
- ProCafe surfaces affected records and stock; notifying authorities and any formal recall remain your responsibility.
How it works
Start a search
Enter the supplier, batch or dates in question.
Review the matches
See the affected deliveries, batches and items.
Record what you did
Keep a record of the checks and actions taken.
A record of your checks
Your recall searches and the actions you took are time-stamped and kept, so you have a record of how you responded — for your own files.
- Search by supplier, batch or date range
- Affected records and stock surfaced
- Actions kept as a record (no authority notification)
Related features
One place to run food safety and operations.
14-day free trial · no card required · then A$39/month + A$19 per extra location