Give staff clear tasks and managers the records, reminders and follow-up they need. Open a topic for details.
Counted inventory and stocktakes — Pro & Operations
Pro and Operations add counted inventory; standalone stock requests stay in Core. Keep per-location balances, record stock movements and review variances before committing a stocktake. Permanent movements and CSV exports preserve history. Supplier packs, reviewed orders and receipts are available in Purchasing; invoice details are entered and reviewed manually. Stock deductions from POS payments remain separate from this workflow.
Counted inventory and stocktakes — Pro & Operations →Shared kitchen tablet
Give staff individual PINs on a shared browser tablet. Each check and supported photo keeps its recording staff identity; sessions lock between people and managers can revoke access. Pro and Operations add expanded shift tools, actual breaks, stocktake shortcuts and manager exit controls. The shared tablet needs an internet connection; private team messages stay on personal clients.
Shared kitchen tablet →Equipment maintenance
Report faults, schedule servicing, calibration and inspections, then record the work done, evidence reference and next service date. Search the equipment history and see upcoming maintenance in manager reminders.
Equipment maintenance →Training and competency records
Track instruction, assessed awareness courses, competency reviews, internal completion certificates and renewal dates. Pro and Operations add manually authored custom courses, published quizzes and completion evidence, alongside quizzes tied to published procedure versions. Records support your training process; they do not award professional qualifications.
Training and competency records →Missed-check escalation
Set an advance in-app reminder, a manager grace period and an optional later owner escalation for each site. Completing the check stops further missed-check escalation. Maintenance and training renewal dates also feed manager reminders.
Missed-check escalation →Internal site audits
Run scored inspections with pass/fail questions, evidence and findings. Link corrective actions to failed checks, assign follow-up and compare completed audit results. Internal audits support your own review; they are separate from an official inspection.
Internal site audits →Secure evidence sharing
Create an expiring, read-only link to an inspection PDF and revoke it when access is no longer needed. The link gives access to that document, without a staff login or permission to change operational records.
Secure evidence sharing →Procedures for your location
Pro includes source-linked procedure starters for supported markets, with separate Scottish and Northern Irish methods. Review the activities and local requirements for each site before publishing a version and requesting staff acknowledgement.
Procedures for your location →Bluetooth temperature capture — preview
Connect a compatible probe in the mobile app, review its reading and confirm it into the record with the device identity and capture time. Physical probe and sensor compatibility has not yet been tested; no named hardware model is verified. Manual temperature entry remains available.
Bluetooth temperature capture — preview →Retail food labels — Pro
For sites in Australia, New Zealand, Spain and Canada, review product ingredients, allergens, applicable nutrition information, dates and local label requirements before creating a PDF. Saved print snapshots preserve the reviewed version. Availability and required fields depend on the site; this is separate from internal prep labels.
Retail food labels — Pro →Food waste log
Log what was thrown away, why and roughly how much from the phone in ten seconds, with or without signal. The week's total by reason and by item, with an estimated cost, shows where money goes; the Monday review and the dashboard carry it.
Food waste log →Clock in and out
Staff clock in and out on their own phone, with entries matched to published shifts so managers can review planned against actual work. Basic clocking remains in Core. Pro and Operations add recorded breaks, reviewed wage inputs and optional site-configured location or photo clock-in evidence. Owners review unpaid and manually classified overtime minutes within payable hours before using payroll-input reports.
Clock in and out →Menu board
Mark a dish sold out or running low for today and every phone, the web and the kitchen tablet show the same board. Items come from the allergen matrix, so nothing is typed twice, and a new day starts clean.
Menu board →Dishwasher rinse check
An optional starter records the commercial dishwasher's final rinse temperature and a wash-arm and filter check at opening. It is listed in setup but unticked until you want it, so a new site gets no extra daily check.
Dishwasher rinse check →Switch from your old app
Import a spreadsheet from Trail, FoodDocs, Leafe or your own file: fridges, people, menu items and suppliers become your set-up, and past temperature, check and delivery records stay with you as imported records in History and the inspection pack. During the trial we import the files for you.
Switch from your old app →Chemical safety and SDS
Keep a chemical register with safety data sheets, storage, hazards, exposure controls and PPE. Link a site assessment and publish reviewed instructions for staff. Available on web and mobile with an internet connection.
Chemical safety and SDS →Structured risk assessments
Record hazards, people at risk, likelihood, severity, controls and residual risk. Assign follow-up actions and review dates with preserved version history. Available on web and mobile with an internet connection.
Structured risk assessments →Fire-safety records
Maintain fire-equipment and certificate registers, evacuation drill findings, risk assessments and follow-up actions. Set review dates according to your premises and local requirements. Available on web and mobile with an internet connection.
Fire-safety records →Manual food-safety plan authoring
Author process flows, hazard analysis, critical control points, monitoring, corrective actions and review records. HACCP plans support your site process. Review and publish versions with PDF exports. Available on web and mobile with an internet connection.
Manual food-safety plan authoring →Document renewal tracking
Add expiry dates, responsible people and up to six in-app reminders to documents. Track site-specific or organisation-wide insurance, licences, policies and certificates without changing the original document history. Available on web and mobile with an internet connection.
Document renewal tracking →Contractors, repairs and costs
Coordinate equipment and property repairs with contractor records, bookings in the site time zone, quotes, invoices, costs and warranty documents. Record the completed work and the next service date. Available on web and mobile with an internet connection.
Contractors, repairs and costs →Courses and verifiable completion
Assign short awareness courses, acknowledge lessons and complete server-assessed knowledge checks. Download an internal completion certificate. Learners can choose an expiring public verification link, with their name optional, and revoke it later. These are not accredited qualifications. Available on web and mobile with an internet connection.
Courses and verifiable completion →Supplier changes and dish review
Save supplier specifications and link ingredients or dishes. See dishes affected by a specification change, record each review and retain the earlier evidence. Published allergen information changes only through the separate matrix review workflow. Available on web and mobile with an internet connection.
Supplier changes and dish review →Complaint handling and trends
Track complaints from receipt through investigation, response and resolution. Assign corrective actions and compare recorded categories across sites over the last 90 days. Trends are based on your structured records. Available on web and mobile with an internet connection.
Complaint handling and trends →Team messaging — Core, Pro and Operations
Keep site channels, private messages and custom groups together on personal phones and the web. Share quoted replies and reactions, search conversations and messages, and mute nonurgent discussions. Photos and supported files upload while online; pending text and replies stay encrypted on the device and retry with their original content. Current membership and location permissions still apply. Private messaging stays off the shared kitchen tablet.
Team messaging — Core, Pro and Operations →Searchable staff knowledge — all plans
Find practical answers and guides by topic or search. Owners and managers publish guidance and link existing documents, procedures and courses. Each linked item retains its own permissions and plan access: the knowledge hub does not unlock Pro courses or private records.
Searchable staff knowledge — all plans →Quick team polls — all plans
Ask a single-choice question with two to six options and a closing time. Each person can change their choice until the poll closes. Results show option totals without exposing a voter list; the chosen organisation, location and role audience controls access.
Quick team polls — all plans →Scheduled announcements — all plans
Write an announcement now and choose when it becomes visible. Owners and managers can review, reschedule or cancel a pending post. The selected audience cannot read it early; due notifications respect each person’s notification preferences.
Scheduled announcements — all plans →Workforce planning — Pro and Operations
Record recurring availability, publish open shifts and review shift swaps. Owners set base and optional overtime rates, review actual breaks and manually classify overtime within total payable minutes. No statutory overtime thresholds are inferred; Operations adds separately configured, owner-reviewed pay premiums. Site policies control optional location or photo clock-in evidence. Payroll reports support your payroll review.
Workforce planning — Pro and Operations →Supplier ordering — Pro and Operations
Link supplier packs to inventory items, group reviewed orders by supplier and record partial or full receipts. Upload invoice photos or PDFs, enter their details manually and review the entries. Record each receipt once and retain the order and receiving history.
Supplier ordering — Pro and Operations →Private employee records — Pro and Operations
Keep personnel and manual right-to-work review records visible only to owners. Upload payslips for the linked employee, publish immutable contract versions and record the employee’s explicit signing intent after identity confirmation. Employees see only their own permitted documents.
Private employee records — Pro and Operations →Restricted inspection browser — all plans
Choose the permitted location, period and evidence sections, then issue temporary inspection access and revoke it when finished. The inspector can browse the permitted records without editing operational data or opening private personnel files.
Restricted inspection browser — all plans →Connected sales reports — Operations
Owners can opt into read-only POS payments connections with supported providers. Review imported payments and compare actual sales with recorded labour by location and date. Reports show the available currency and coverage so missing data can be identified.
Connected sales reports — Operations →Individual target hours — Pro & Operations
Compare each person’s contracted weekly target with published shifts and recorded hours across your locations. Effective-dated targets and an explicit contract timezone preserve history; incomplete site coverage is labelled rather than treated as a full comparison.
Individual target hours — Pro & Operations →Published rota acknowledgements — Pro & Operations
Staff explicitly acknowledge the published shift they reviewed. A later published change needs a fresh acknowledgement; unpublished drafts leave the existing receipt intact. Pending confirmations retry with the same identity.
Published rota acknowledgements — Pro & Operations →Qualification warnings in scheduling — Pro & Operations
Define role requirements and record qualification dates, using existing completion evidence where applicable. Scheduling flags missing, expired or not-yet-valid qualifications for the shift dates. Warnings support owner review; internal training is not external accreditation.
Qualification warnings in scheduling — Pro & Operations →Individual break rules — Pro & Operations
Assign reusable, versioned break policies to employees. New clock-ins retain their original policy; reminders and review warnings compare required minutes with actual recorded breaks. Missing breaks never cause an automatic unpaid deduction.
Individual break rules — Pro & Operations →Employee profile corrections — Core, Pro & Operations
Employees request corrections to their team display name and private contact phone. Owners approve or decline with an audit trail. Sign-in credentials and private personnel files remain separate.
Employee profile corrections — Core, Pro & Operations →Configured pay premiums — Operations
Owners configure night, weekend and explicitly selected holiday premiums. Future clock-ins retain their rules and timezone; owners preview earning-code totals and approve them explicitly. Export frozen components for payroll review. No tax calculation, legal-rate defaults or payroll payments.
Configured pay premiums — Operations →Staff directory, operational tags and saved views — Core, Pro & Operations
Find people by name, job role or operational tag within your current location permissions. Choose visible columns and save your own views. Owners can archive and explicitly restore eligible staff without deleting their history; private personnel data stays separate.
Staff directory, operational tags and saved views — Core, Pro & Operations →Employee uploads and owner-reviewed profile corrections — Pro & Operations
Staff upload their own supporting documents from phone or browser and propose emergency-contact corrections for owner review. Each submission keeps its purpose, retention date and review history. Uploaded files and private corrections never appear in the staff directory.
Employee uploads and owner-reviewed profile corrections — Pro & Operations →Working patterns, personal calendars and reviewed leave balances — Pro & Operations
Set explicit working patterns and personal holiday dates, review planned-holiday restrictions and recorded overrides, and keep prospective leave balances with an adjustment history. Owners configure the values; the app does not calculate statutory entitlement or automatic accrual.
Working patterns, personal calendars and reviewed leave balances — Pro & Operations →Configured workforce reports and scoped CSV exports — Operations
Owners choose supported workforce report columns, dates, locations and grouping, save configurations and export the exact reviewed results as CSV. Current identity and location access are rechecked. Reports support operational and manual payroll review; they do not file payroll or calculate taxes.
Configured workforce reports and scoped CSV exports — Operations →Staff expense claims — Pro & Operations
Staff submit their own purchases with an exact amount, currency and private receipt photo or file. Owners approve or reject with notes and export the permitted claims. Submitted details and decisions stay on record; approval does not send a payment.
Staff expense claims — Pro & Operations →Private probation and employee reviews — Pro & Operations
Owners prepare probation, one-to-one and appraisal reviews with goals and follow-up actions. Publish the reviewed employee-facing version for the person to read and respond. Owner-only notes stay private, with published versions and responses retained.
Private probation and employee reviews — Pro & Operations →Reusable rota templates and reviewed changes — Pro & Operations
Save a rota pattern, choose staff assignments and preview conflicts before applying it as draft shifts. Review bulk changes to drafts and publish through the existing rota workflow. Nothing drafts or publishes a rota automatically.
Reusable rota templates and reviewed changes — Pro & Operations →Owner-only rota budgets — Pro & Operations
Compare planned base pay with an explicit weekly budget. Estimates use the planned shift interval and effective base rates, including planned breaks. Missing rates and mixed currencies are flagged; premiums, taxes and employer costs are excluded.
Owner-only rota budgets — Pro & Operations →Minimum-staff checks for leave review — Pro & Operations
Owners configure minimum staffing by location, role, weekdays and time window. Leave review checks published shifts and existing approved absences for shortfalls. An owner records any permitted exception explicitly; the system does not calculate statutory leave entitlement.
Minimum-staff checks for leave review — Pro & Operations →Recipe, yield and gross-profit costing — Pro & Operations
Review NET ingredient costs, explicit unit conversions, batch yields, portions and fixed subrecipes. Publish immutable cost versions, preview supplier-cost changes and calculate sales-weighted GP. Missing costs remain unknown; no tax treatment or actual stock valuation is inferred.
Recipe, yield and gross-profit costing — Pro & Operations →Supplier invoice reconciliation and credits — Pro & Operations
Compare manually reviewed invoice details with purchase orders and selected deliveries. Review quantity and price differences, record decisions and track partial supplier credits. Export an order CSV for manual handoff; approval never sends an order or makes a payment.
Supplier invoice reconciliation and credits — Pro & Operations →Reviewed ingredient use, waste links and stock variance — Pro & Operations
Preview manual recipe portions, confirm rounding and current balances, then explicitly post stock usage. Link waste once and compare two completed stocktakes using permanent ledger history. Operations can review mapped POS sale quantities before posting. Refunds never automatically restock ingredients; missing evidence stays unknown.
Reviewed ingredient use, waste links and stock variance — Pro & Operations →Controlled stock transfers between locations — Pro & Operations
Prepare explicit item and unit mappings for both locations. Dispatch from the source and record partial or full receipts at the destination with permanent linked stock movements. Each location sees only its permitted transfer facts, without the other location’s private balances or costs.
Controlled stock transfers between locations — Pro & Operations →Read-only Square product sales and recipe mappings — Operations
An owner explicitly connects Square with product-order read permission and maps its location. Import available product quantities, modifiers and itemized returns, then pin prospective recipe mappings. Net sales exclude known tax and allocated service charges. Incomplete or late source evidence is labelled; an import never deducts stock.
Read-only Square product sales and recipe mappings — Operations →Owner-only multi-site financial scorecard — Operations
Connect imported net product sales, pinned recipe costs and current approved labour in an explainable scorecard. Keep currencies separate, weight group margins by sales and retain unknown values. Contribution excludes employer on-costs, overheads and actual stock valuation; it is not an accounting profit or statutory payroll calculation.
Owner-only multi-site financial scorecard — Operations →