Canadian help & docs
English and French guides for Canadian locations, regional rules and everyday work.
Getting started
Set up your cafe on ProCafe in a few minutes.
Locations & billing
Add locations, understand pricing, trials and invoices.
Roles & permissions
Owner, manager, supervisor and staff — and who can do what.
Daily checks & records
Complete checks, handle missed ones, and export your records.
Food safety & inspections
Temperatures, allergens, checklists, and the inspection report.
The Canadian food-safety pack
Review sourced obligations and operating guidance for all 13 jurisdictions.
Canadian temperature controls
Record food, equipment, cooking and cooling with the correct local method.
Canadian allergen information
Publish reviewed allergen information in English, French or both.
Internal kitchen labels
Identify preparation, batches and safe handling dates for your team.
Canadian retail food labels
Prepare bilingual ingredients, nutrition, quantity, dates and reviewed print history with Pro.
Prepare for a Canadian inspection
Bring together records, local approvals, evidence and unresolved actions.
Food-handler training and coverage
Keep recognized certificates and evidence of the coverage your jurisdiction requires.
Canadian procedures with Pro
Review location-specific methods and publish instructions for actual work.
Connect a supported temperature sensor
Check the model and integration, map the equipment and review readings and alerts.
Checklists & schedules
Build your own checklists, choose the answers they take, and schedule them by weekday or day of the month.
Suppliers & traceability
Deliveries at the back door, batches, and recalls.
Suppliers and Canadian receiving records
Keep food identity, source, batch, dates and receiving decisions together.
Canadian traceability and retention
Assess federal retail duties, restaurant exceptions and provincial records.
Act on a food recall
Find affected records, isolate stock and document the response.
Team & day-to-day
Schedule, handover, announcements, stock, tasks, incidents and documents.
Incidents & refusals
Log incidents and accidents with the actions taken, and keep a refusals log for the door and the till.
Documents & sign-off
Share SOPs, policies and training, and see exactly who has read and acknowledged them.
Schedule, handover & the day-to-day
Plan shifts, pass handovers, post announcements, raise stock requests and assign one-off tasks.
Security & two-factor
Protect your account with 2FA, recovery codes and trusted devices.
Mobile app
iPhone and Android apps — offline capture, sync and 2FA.
Support
Get help and track your requests inside the app.