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Canadian pricing and locations

Core and Pro in CAD, additional locations, the trial and billing controls.

Last updated October 30, 2026

  • Core: CAD 39/month including one location, plus CAD 19/month for each additional location.
  • Core paid yearly: CAD 390/year including one location, plus CAD 190/year for each additional location. That is two months free; choose monthly or yearly when you subscribe. Pro can be paid yearly too, with the same two months free.
  • Pro: CAD 79/month including one location, plus CAD 40/month for each additional location. This is the total Pro price.
  • The 14-day trial includes Core and Pro features where Pro is available. After the trial, procedures and retail food labels require a paid Pro plan. Paper record transfers require an active paid subscription and are excluded from the trial. Review Billing before confirming a paid change.
  • Prices are before applicable taxes. Check the currency, locations, tax and total shown at checkout. Stripe handles card payments and invoices.

The owner can open Billing to manage the subscription, invoices and cancellation. Adding or removing a billable location can affect charges; review the confirmation. Changing the reading language does not change the subscription's currency.

Changing an existing subscription

On the ProCafe website, the business owner can review a change to an eligible existing subscription. The preview shows the plan, billing period, locations, currency, tax, proration, credits and amount due before explicit confirmation. Previewing a change does not alter access, reprice an unchanged subscription or start a second subscription.

Upgrades, and changes from monthly to yearly billing on the same plan, take effect after any required payment is confirmed. Downgrades, and changes from yearly to monthly billing on the same plan, start at the next renewal. The preview shows the effective date; a scheduled downgrade can be cancelled before it takes effect.

Manual licences, custom contracts and unsupported discounts or provider states need help from support so their agreed terms are preserved. A plan change does not erase historical records; access and exports remain subject to permissions and the published retention policy.

If a request’s result is uncertain, refresh its status or retry the saved request unchanged. Do not start a second request or subscription to bypass an unknown result.