ProCafe Canada
Incident and corrective-action records
Keep the facts, response and follow-up together when a food-safety incident or workplace accident happens.
14-day free trial · no card required · then C$39/month + C$19 per extra location
What your team can do
- Record the facts
- Add the location, event time, description and available evidence while the details are fresh.
- Track the response
- Record containment, corrective actions and review. Keep unresolved work visible to the responsible manager.
- Local reporting guidance
- Use the province or territory pack to locate the relevant public-health, occupational-safety and workers' compensation authorities.
- Complaint handling and trends
- Track complaints from receipt through investigation, response and resolution. Assign corrective actions and compare recorded categories across sites over the last 90 days. Trends are based on your structured records. Available on web and mobile with an internet connection.
In the daily workflow
Choose the location
Open the relevant location and check the context before capturing or reviewing a record.
Record the work
Add the location, event time, description and available evidence while the details are fresh.
Review the follow-up
Use the province or territory pack to locate the relevant public-health, occupational-safety and workers' compensation authorities.
The records and their scope
An internal record does not submit a statutory notification. Follow the authority's reporting method and deadlines for the actual incident.
- Record the facts
- Track the response
- Local reporting guidance
One place to run food safety and operations.
14-day free trial · no card required · then C$39/month + C$19 per extra location