ProCafe Canada

Incident and corrective-action records

Keep the facts, response and follow-up together when a food-safety incident or workplace accident happens.

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What your team can do

Record the facts

Add the location, event time, description and available evidence while the details are fresh.

Track the response

Record containment, corrective actions and review. Keep unresolved work visible to the responsible manager.

Local reporting guidance

Use the province or territory pack to locate the relevant public-health, occupational-safety and workers' compensation authorities.

In the daily workflow

Choose the location

Open the relevant location and check the context before capturing or reviewing a record.

Record the work

Add the location, event time, description and available evidence while the details are fresh.

Review the follow-up

Use the province or territory pack to locate the relevant public-health, occupational-safety and workers' compensation authorities.

The records and their scope

An internal record does not submit a statutory notification. Follow the authority's reporting method and deadlines for the actual incident.

  • Record the facts
  • Track the response
  • Local reporting guidance

Related features

Canadian food-safety records →Documents and training evidence →Inspection preparation →

One place to run food safety and operations.

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14-day free trial · no card required · then C$39/month + C$19 per extra location