ProCafe Canada

Documents and training evidence

Keep permits, certificates and reviewed instructions available to the staff and managers who need them.

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What your team can do

A location document library: Store current permits, supplier evidence and food-safety methods with clear names and responsible owners.
Training evidence: Keep the recognized course certificate and expiry information where applicable. The provincial pack explains the local coverage rule.
Staff acknowledgement: Record that staff have read the applicable instructions and, in Pro, the exact published procedure version.
Training and competency records: Track instruction, assessed awareness courses, competency reviews, internal completion certificates and renewal dates. Pro and Operations add manually authored custom courses, published quizzes and completion evidence, alongside quizzes tied to published procedure versions. Records support your training process; they do not award professional qualifications.
Document renewal tracking: Add expiry dates, responsible people and up to six in-app reminders to documents. Track site-specific or organisation-wide insurance, licences, policies and certificates without changing the original document history. Available on web and mobile with an internet connection.
Courses and verifiable completion: Assign short awareness courses, acknowledge lessons and complete server-assessed knowledge checks. Download an internal completion certificate. Learners can choose an expiring public verification link, with their name optional, and revoke it later. These are not accredited qualifications. Available on web and mobile with an internet connection.
Searchable staff knowledge — all plans: Find practical answers and guides by topic or search. Owners and managers publish guidance and link existing documents, procedures and courses. Each linked item retains its own permissions and plan access: the knowledge hub does not unlock Pro courses or private records.
Private employee records — Pro and Operations: Keep personnel and manual right-to-work review records visible only to owners. Upload payslips for the linked employee, publish immutable contract versions and record the employee’s explicit signing intent after identity confirmation. Employees see only their own permitted documents.
Qualification warnings in scheduling — Pro & Operations: Define role requirements and record qualification dates, using existing completion evidence where applicable. Scheduling flags missing, expired or not-yet-valid qualifications for the shift dates. Warnings support owner review; internal training is not external accreditation.
Employee profile corrections — Core, Pro & Operations: Employees request corrections to their team display name and private contact phone. Owners approve or decline with an audit trail. Sign-in credentials and private personnel files remain separate.
Staff directory, operational tags and saved views — Core, Pro & Operations: Find people by name, job role or operational tag within your current location permissions. Choose visible columns and save your own views. Owners can archive and explicitly restore eligible staff without deleting their history; private personnel data stays separate.
Employee uploads and owner-reviewed profile corrections — Pro & Operations: Staff upload their own supporting documents from phone or browser and propose emergency-contact corrections for owner review. Each submission keeps its purpose, retention date and review history. Uploaded files and private corrections never appear in the staff directory.
Private probation and employee reviews — Pro & Operations: Owners prepare probation, one-to-one and appraisal reviews with goals and follow-up actions. Publish the reviewed employee-facing version for the person to read and respond. Owner-only notes stay private, with published versions and responses retained.

In the daily workflow

Choose the location
Open the relevant location and check the context before capturing or reviewing a record.
Record the work
Store current permits, supplier evidence and food-safety methods with clear names and responsible owners.
Review the follow-up
Record that staff have read the applicable instructions and, in Pro, the exact published procedure version.