Support tickets
Open a support request inside the app and track our replies.
Last updated June 30, 2026
Open a request
- Go to Settings → Contact support (or open Support).
- Pick a category and priority, write your message, and send it.
- We reply by email and in the app — you can follow the conversation under Support.
What to include
- What you were trying to do and what happened.
- The location or page involved, if relevant.
- Any error message you saw.
Who can see your tickets
Owners and managers can see all of your organization's tickets; other team members see the ones they raised. Internal notes our team adds are never shown to customers.