Incidents & refusals
Log incidents and accidents with the actions taken, and keep a refusals log for the door and the register.
Last updated July 3, 2026
Incidents & accidents
- Anyone on the team can report an incident from their phone while the details are fresh.
- Attach the actions you took as you take them.
- A manager reviews and closes it with a note — the full record is kept.
Accidents that may need regulatory reporting can be flagged for follow-up. Reporting to OSHA or your local authorities remains your responsibility.
Refusals log
Record refused service or entry — what happened, who dealt with it, what was done — so there's a dated record rather than a memory. Sensitive entries can be marked manager-only.