NSW · Australia

Food safety software for New South Wales cafes.

Bring °C temperature logs, daily checks, delivery records and rosters together for your New South Wales cafe, deli or bakery. Keep the evidence behind your food-safety controls available across one location or many.

A$39/mo · 1 location incl. · +A$19/mo per extra · 14-day free trial

Know your regulator

Who regulates food service in New South Wales

NSW Food Authority (with your local council)

In New South Wales, retail and food-service businesses notify their local council; the NSW Food Authority runs the state's food safety scheme. Businesses handling unpackaged, ready-to-eat, potentially hazardous food must appoint a Food Safety Supervisor.

Official program site →

Link checked 2026-09-09 · New South Wales follows the national Food Standards Code — your local council and state food authority always have the final say.

Related reading: Standard 3.2.2A, explained for Australian cafes

Built for Australian kitchens

Your New South Wales kitchen, with the records to show its work

  • Temperature logs in °C — FSANZ control points (5 °C cold, 60 °C hot hold), every limit editable
  • Opening, closing and cleaning checks with a time-stamped history
  • Supplier, delivery and batch records to support traceability
  • Out-of-range readings prompt a corrective action on the spot
  • One-click record exports (PDF/CSV/XLSX) when an inspector asks
  • iPhone and Android apps — offline capture that syncs when the Wi-Fi returns

Questions, answered

Who regulates food service in New South Wales?

NSW Food Authority (with your local council). In New South Wales, retail and food-service businesses notify their local council; the NSW Food Authority runs the state's food safety scheme. Businesses handling unpackaged, ready-to-eat, potentially hazardous food must appoint a Food Safety Supervisor. Your local council and state food authority always have the final say.

What food safety rules apply in New South Wales?

New South Wales applies the national Food Standards Code alongside local requirements. Standard 3.2.2A category one businesses need a food safety supervisor, trained food handlers and evidence of prescribed controls; category two needs the first two. ProCafe has 5 °C cold-holding and 60 °C hot-holding defaults. Confirm your category and any formal food safety program with your regulator.

Does ProCafe work for New South Wales cafes?

Yes — temperature logs in °C, daily checks, delivery records, rosters and record exports, from A$39/month including 1 location (+A$19/month per extra location). 14-day Core trial, no card required. Procedure Builder and kitchen labels are available on Pro.

A better-run New South Wales cafe starts with a clearer day.

14-day free trial · no card required · then A$39/month + A$19 per extra location