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Traceability & Recall

Food recall records in New Zealand

Use the plan's instructions for what to do when something goes wrong. Identify the food, activity and timing before recording the immediate containment step.

14-day free trial · no card required · then NZ$49/month + NZ$24 per extra location

Trace searchRecall check
Batch “FD-2214”Supplier · batch · date range
DeliveryFresh Direct · Mon 29 Jun
BatchChicken breast · FD-2214
Used inChicken & leek pie · Tue–Wed

From the delivery to the dish it went into — in one search.

In the product

Putting this into practice in New Zealand

Build your routines around the food control plan or national programme that applies to your New Zealand business. For cafes using MPI's Simply Safe & Suitable template, the selected cards and your registered activities determine the work. Keep the completed checks and supporting methods ready for your verifier.

MPI: using a Simply Safe & Suitable food control plan
  1. Keep a refused delivery distinguishable from food already prepared or served. Document the action on the food as well as repairs, cleaning or staff retraining.
  2. Retain the follow-up and any verifier or regulator correspondence. Review whether the incident means a method or selected plan card needs to change.

What it does

Search fast
Search by supplier, batch or date range to surface the records that match.
See what's affected
Get the deliveries, batches and items linked to your search in one place.
Act with a record
Work from the results and keep a record of what you checked and pulled.
You stay in control
ProCafe surfaces affected records and stock; notifying authorities and any formal recall remain your responsibility.

How it works

  1. Start a search

    Enter the supplier, batch or dates in question.

  2. Review the matches

    See the affected deliveries, batches and items.

  3. Record what you did

    Keep a record of the checks and actions taken.

A record of your checks

Your recall searches and the actions you took are time-stamped and kept, so you have a record of how you responded — for your own files.

  • Search by supplier, batch or date range
  • Affected records and stock surfaced
  • Actions kept as a record (no authority notification)

One place to run food safety and operations.

14-day free trial · no card required · then NZ$49/month + NZ$24 per extra location