Help & docs
Practical guides for running your cafe on ProCafe.
Set up your site in New Zealand
Confirm whether the business uses a template or custom food control plan, or a national programme. The app's NZ starter content does not register the business with MPI or the council.
MPI: using a Simply Safe & Suitable food control planReview the cards selected for your registered activities before configuring opening and closing lists. Include the practical hygiene, cleaning and storage checks your own plan calls for.
For Simply Safe & Suitable, review the selected cards against the menu and service activities. Add the site's people, equipment, suppliers and actual safe methods.
Prepare records and supporting methods for verification, including actions from previous visits. Revisit the plan when activities change rather than assuming registration covers every new process.
Getting started
Set up your cafe on ProCafe in a few minutes.
Locations & billing
Add locations, understand pricing, trials and invoices.
Roles & permissions
Owner, manager, supervisor and staff — and who can do what.
Daily checks & records
Complete checks, handle missed ones, and export your records.
Food safety & inspections
Temperatures, allergens, checklists, and the inspection report.
Temperatures & equipment
Choose the NZ process that matches the food and the cards used by your business. Keep cooking, cooling, reheating and storage observations separate instead of reusing a generic fridge check.
Checklists & schedules
Review the cards selected for your registered activities before configuring opening and closing lists. Include the practical hygiene, cleaning and storage checks your own plan calls for.
Allergen matrix
Use the NZ menu declaration options and review every recipe against the current supplier information. Keep wheat, gluten and individual tree-nut declarations clear.
Kitchen labels
Identify food prepared under the selected NZ plan method and apply the dates established for that process. Keep the batch and storage evidence behind the label.
Inspection report & exports
Confirm whether the business uses a template or custom food control plan, or a national programme. The app's NZ starter content does not register the business with MPI or the council.
Suppliers & traceability
Deliveries at the back door, batches, and recalls.
Team & day-to-day
Roster, handover, announcements, stock, tasks, incidents and documents.
Incidents & refusals
Use the plan's instructions for what to do when something goes wrong. Identify the food, activity and timing before recording the immediate containment step.
Documents & sign-off
Assign the selected plan cards and practical methods that match each person's duties. Keep evidence that staff understand what they must do and when to ask for help.
Roster, handover & the day-to-day
Plan shifts, pass handovers, post announcements, raise stock requests and assign one-off tasks.
Keep the shift and the follow-up together
Give staff clear tasks and managers the records, reminders and follow-up they need. Open a topic for details.
People & workforce tools
Find people by name, job role or operational tag within your current location permissions. Choose visible columns and save your own views. Owners can archive and explicitly restore eligible staff without deleting their history; private personnel data stays separate.
Security & two-factor
Protect your account with 2FA, recovery codes and trusted devices.
Mobile app
iPhone and Android apps — offline capture, sync and 2FA.
Support
Get help and track your requests inside the app.