Documents & sign-off

Organise evidence around the activities in your Australian food business. Standard 3.2.2A's evidence tool applies to category one businesses; the relevant work includes receiving, storing, processing, displaying and transporting food, plus cleaning and sanitising. Match the records to your business category and state or territory requirements.

1. Keep food-handler training and food-safety-supervisor evidence distinguishable from routine document acknowledgements. A staff signature in ProCafe is not a supervisor qualification.
2. Give staff the receiving, processing and sanitising methods relevant to their duties. Keep practical instruction and supervision aligned with the evidence you expect them to capture.
3. When an activity changes, review the method and affected staff records together. Retain the versions that explain how controls were managed on the dates being inspected.

• FSANZ: evidence tool and prescribed activities ↗

1. Upload a document (an SOP, a policy, training material) on the web.
2. The team sees it on their phones and acknowledges it after reading.
3. Managers see the completion list — who has signed off and who hasn't.

New versions restart the sign-off, so nobody is acknowledged against an old copy. Acknowledgement is an internal record of sign-off, not a legal signature.

• Documents & training — feature overview