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For a category one business, identify which prescribed activities take place during the day. A general opening checklist alone does not describe a delivery, a cooling batch or food displayed later in service.

Last updated 13 September 2026

Australia: before you start

Organise evidence around the activities in your Australian food business. Standard 3.2.2A's evidence tool applies to category one businesses; the relevant work includes receiving, storing, processing, displaying and transporting food, plus cleaning and sanitising. Match the records to your business category and state or territory requirements.

  1. For a category one business, identify which prescribed activities take place during the day. A general opening checklist alone does not describe a delivery, a cooling batch or food displayed later in service.
  2. Create routines for the applicable receiving, storage, processing, display, transport and sanitising work. Capture the food or activity and the observation when the work happens.
  3. Review missing evidence and corrective actions before closing. Keep records accessible for the applicable retention period and any additional state or territory conditions; category one evidence records must be kept for at least three months.

Create your account

  1. Go to the sign-up page and enter your organisation name, email and a password.
  2. Open the verification email and confirm your address.
  3. Sign in — you're now the owner of your organisation.
New sign-ups start on a 14-day free trial — no card required.

Run guided setup

Owners and managers can open Quick start directly below or from the top of Setup. It guides you through a location, equipment and a starter routine. If you already added a location without checks, you can continue its setup.

  1. Add your location, or continue the location you already created.
  2. Choose the starter routine that fits your business, then review the equipment, limits and times for your actual operation.
  3. Finish setup and record a real measurement for the equipment you added, or open Today for the available checks. Example data does not count as a saved business record.

Save and find your first real check

Daily checks appear on Today. Record the actual result on the web or mobile app, add any required corrective action and check that the record is saved. You can find completed work in Records and use Reports for exports.

Invite your team when you're ready

Invite managers, supervisors and staff by email. Each person sets their own password when they accept. You can record your own first check before inviting anyone else.

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