For your site's daily work

Incidents and corrective actions

Record an incident when it happens, identify affected food or equipment, and keep the action and follow-up together.

What you can do

Useful context

Record what happened, where, when and who responded. Add relevant evidence.

Action and follow-up

Document isolation, disposal, repair or other decisions and review unresolved actions.

How to use it

Record the incident

Describe the actual event and affected products.

Follow through

Assign action, review its result and retain the closure record.

Information you can review

ProCafe does not certify the business's compliance. Use your business records and the feature guide to check what has been saved. Review Spain's pack and official sources when adapting controls to your activities.

  • Records associated with the correct site and work
  • Information and decisions available to authorised staff
  • Spain's source guides and procedure drafts remain in Spanish

Organise your site's records.

14 days of Core free; then 22 €/month including one location and 12 €/month per extra location.