For your site's daily work
Delivery refusals
Keep a clear record of rejected products and the reason for each decision, made when the food is checked.
14 days of Core free; then 22 €/month including one location and 12 €/month per extra location.
What you can do
- Identify the refusal
- Record supplier, product, delivery note and the observed problem.
- Keep the outcome
- Explain whether food was returned, isolated or discarded, and retain relevant evidence and corrections.
How to use it
Describe the problem
Identify the affected delivery and actual observation.
Document the destination
Record what happened to the product and any follow-up.
Information you can review
ProCafe does not certify the business's compliance. Use your business records and the feature guide to check what has been saved. Review Spain's pack and official sources when adapting controls to your activities.
- Records associated with the correct site and work
- Information and decisions available to authorised staff
- Spain's source guides and procedure drafts remain in Spanish
Organise your site's records.
14 days of Core free; then 22 €/month including one location and 12 €/month per extra location.