ProCafe Canada
Service refusal records
Give managers a clear internal record when staff refuse service or admission under the business's policy.
14-day free trial · no card required · then C$39/month + C$19 per extra location
What your team can do
- A consistent account
- Record the time, location, reason and facts relevant to the decision without adding unnecessary personal information.
- Management follow-up
- Review the event and any further action in the same location record.
- Controlled access
- Use team permissions to limit access to the people responsible for handling these records.
In the daily workflow
Choose the location
Open the relevant location and check the context before capturing or reviewing a record.
Record the work
Record the time, location, reason and facts relevant to the decision without adding unnecessary personal information.
Review the follow-up
Use team permissions to limit access to the people responsible for handling these records.
The records and their scope
The log records the decision; it does not determine whether a refusal is lawful. Review provincial licensing, human-rights and privacy obligations for your policy.
- A consistent account
- Management follow-up
- Controlled access
One place to run food safety and operations.
14-day free trial · no card required · then C$39/month + C$19 per extra location